Unisource Energy Services
Low-Income Rate Assistance
Low Income and Medical Discounts
- Customers whose income does not exceed 150% of the federal poverty level may be eligible for a discount on their electric and natural gas bills. Customers pay a discounted customer charge of $3.50 per month which is $4.50 less than the standard residential charge. They also receive discounts on their UES electric service. The total discount is applied to the entire bill. The amount of the monthly discount is calculated based on monthly usage, with larger percentage discounts available to customers who use less energy. An application is available on the website.
- Medical Life Support Program
Similar discounts are available at higher usage levels for qualified low-income customers who require the use of life support equipment in their homes. The total discount is applied to the entire bill. The amount is calculated based on monthly usage, with larger percentage discounts available to customers who use less energy. To be eligible for the CARES Low Income Life-Support Program, an electric service customer must submit to UES annual verification by the physician to remain eligible for the program beyond one year. You can find the physician's form on the second page of the application that is available on the website.
Low-Income Energy Efficiency
Low-Income Weatherization Program
This program complements the federal weatherization assistance program to provide energy efficiency measures and improvements to more UES customers. UES partners with Community Action and other agencies located within the UES service territories who are responsible for outreach, arranging of the installation/work, and submittal of invoices to UES. Contact your local agency for more information and enrollment, https://www.azdes.gov/Landing.aspx?id=7431
Emergency Charitable Assistance
Home Energy Assistance Fund
Provides funds for low-income families experiencing extreme financial hardship to help pay overdue utility bills and prevent potential electric or gas shutoffs. Administered by the Arizona Community Action Association (ACAA) through Community Action Program (CAP) offices in every county. May provide eligible individuals annual one-time financial assistance of up to $500 to restore utilities to avoid disconnections. Individuals may only apply once in a 12-month period for funding. Contact your local CAP office (www.azcaa.org/community-action-agencies/) or call 602-604-0640 for more information.