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Entergy Report Details Low-Income Assistance

Entergy Corporation, which provides electricity in Texas, Louisiana, Arkansas, and Mississippi, has distributed a report detailing its assistance to low-income customers and communities during 2006.

Entergy customers last year voluntarily contributed more than $1.5 million to the company’s bill payment assistance programs; employees contributed $420,000 and shareholders another $700,000 for a total of over $2.4 million.

Among Entergy’s other energy-related initiatives in the states:

  • Helped form a statewide collaborative in Arkansas, after which the Public Service Commission issued orders for the implementation of weatherization programs, and the Low-Income Home Energy Forum, led by the Arkansas Community Action Agency Association, was formed to address the need for a statewide fuel fund.

  • As a result of a Texas Public Utility Commission-issued moratorium, Entergy Texas worked one-on-one with agencies to inform them of the moratorium criteria and stepped up efforts to enroll eligible customers in the Senior Citizen Discount and Entergy Saver Discount Programs.

  • Doubled weatherization projects in all areas except Louisiana:    Entergy Mississippi is currently partnering with the Mississippi Housing Initiative in a pilot program of 200 homes targeted for weatherization; Entergy Arkansas provided $75,000 to Central Arkansas Development Council in partnership with all Arkansas community action agencies for home weatherization projects in every county of the state;  in Louisiana, the focus was continuation of a Revolving Loan Fund for which Entergy increased the funding by 30 percent.

  • Conducted a direct mail campaign in Arkansas to 40,000 low-income customers with information on billing options, the Arkansas electricity sales tax exemption for low-income households and the Earned Income Tax Credit (EITC).

  • Conducted direct mail campaign in Mississippi to 10,000 low-income customers with information on billing options, LIHEAP funding and the EITC.

The Progress Report says that approximately 25 percent of Entergy's 2.6 million customers fall below the poverty line, and more than $631 million is contributed annually to Entergy's revenue from its low-income and working poor customers.

Source: Entergy


Page Last Updated: May 29, 2007