LIHEAP FY 2010 Benefit
Heating: $224 average
Crisis: $1,000 maximum
LIHEAP Households Served (Estimate for FY 2011 Heating)
245,630
LIHEAP Program Dates
Heating and Crisis: Year-round
Utility
Low-Income Rate Assistance
California Alternate Rates for Energy (CARE)
Low-income customers that are enrolled in the CARE program receive a 20 percent discount on their electric and natural gas bills. Check the website for income eligibility guidelines. To request an application form, please contact your utility company or check out their websites for more information. Application forms also are available through numerous community agencies.
www.cpuc.ca.gov/PUC/energy/Low+Income/care.htm
Medical Baseline
This program provides an increase in the baseline allowance, the amount of energy that is charged at the lowest possible rate. If someone in a household has multiple sclerosis, a life-threatening illness, is a paraplegic, quadriplegic, or requires regular use of life-support equipment, they may qualify for this additional allowance of electricity at the lower rate. Both the customer and their doctor must complete a Medical Baseline Application. To learn more, contact your local Liberty Energy office in North Lake Tahoe, 800-782-2506 or for all other California locations, 800782-2506. www.liberty-energy.com/pages/medical_baseline.html
CARE
Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. See CARE income guidelines.
1-866-675-6627
Medical Allowance
If you or any full-time resident of your household requires the regular use of a medical life-support device that is essential to maintain the life of a full-time resident of the household, or if a full-time resident of the household is a paraplegic, hemiplegic, or quadriplegic person, and/or if a full-time resident of the household is a multiple sclerosis/scleroderma patient, you may be eligible for a special medical allowance that may lower your monthly electric bill. Application is online or call
1-888-221-7070; 1-888-225-2611 for Spanish; 1-800-833-2878 for TDD/TTY www.pacificpower.net/ya/wtp/fa/california/cma.html
CARE Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills.
1-866-675-6627
Medical Allowance
1-888-221-7070; 1-888-225-2611 for Spanish; 1-800-833-2878 for TDD/TTY
CARE Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills.
Family Electric Rate Assistance (FERA)
For qualified households with three or more persons, this program provides a discount on electricity costs once your energy usage reaches certain levels.
FERA
The FERA program offers a discount to income-qualified households of three or more that have monthly bills that exceed baseline electricity usage by 30% or more. Applications are available on SCE's website.
1-800-798-5723 www.sce.com/residential/income-qualified/CAREFERA/
Medical Baseline Allowance
An additional 16.5 kilowatt-hours (kWhs) per day of low-priced “baseline” energy is provided year round for persons with certain medical conditions. Applications are available on SCE's website.
1-800-655-4555, 800-441-2233 para Espanol www.sce.com/CustomerService/rates/residential/medical-baseline-allocation.htm
Southern California Gas
1-800-427-2200
CARE
Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. If establishing new service, you may also qualify for a 60 percent discount on the Service Establishment Charge if you qualify for CARE within 90 days of starting new gas service. Download an application or apply online.
Medical Baseline Allowance
If a household member has a life-threatening illness, is seriously disabled, or requires regular use of life-support equipment powered by gas, an additional allowance of gas at a lower rate may be available. Forms are on the website.
Residential Low-Income Rate
This rate reduces the cost of electricity, water and sewer services for a permanent, primary residence up to 15 percent.
Senior Citizen Lifeline Rate
Senior citizens 62 or older with an annual household income of less than the allowed maximum may be eligible for a discount.
Life Support Device Discount
A discount on the electric bill is available to DWP customers who have a device in their home which is an essential life-support unit powered by electricity or water.
Paraplegic, Quadriplegic and Multiple Sclerosis Discount
The discount is available in addition to the Senior Citizen, Disabled Individual or Life-Support Devices discount provisions for which the customer is eligible.
Sacramento Municipal Utility District
SMUD has a new program to help with the payment of overdue utility bills for eligible low-income families. The program has already started and will be available through September 13—or when the funding runs out, whichever is sooner. Eligibility criteria for this program is based on factors such as being low income with a minor child in the home, income level at or below 200 percent of the Federal Poverty Level, having a past due SMUD bill in resident's name at their address of record and being a citizen of the United States or meeting certain citizenship requirements. All applicants must be SMUD customers receiving EAPR (Energy Assistance Program Rate) who are not currently disconnected from service. Call the Department of Human Assistance Information line at (916) 875-1355.
Medical Equipment Discount Rate
The MED Rate discount program is designed to help customers who have higher electricity costs from running certain energy-intensive medical equipment. To qualify for the $15 monthly MED Rate discount, a full-time resident of your household must have a medical requirement certified by a licensed physician.
The MED Rate covers:
In-home dialysis cycler
Electric wheelchair
Oxygen concentrator
Extraordinary heating or air-conditioning needs for people with conditions such as paraplegia, quadriplegia or multiple sclerosis.
Energy Assistance Program (EAP)
Intervention program includes a one-year 25 percent electric rate reduction home energy audit, free compact fluorescent lights, replacement of inefficient refrigerators and weatherization for homes that have electric heat. Income qualification and enrollment by Red Cross.
510-814-4200 www.alamedamp.com/customer-service/financial-assistance
Medical Discount Program
A 10% medical discount is offered to reduce the impact of higher electricity costs resulting from operating critical health maintenance equipment. Applicant must be dependent upon a life-support device or a paraplegic, hemiplegic, or quadriplegic, a multiple sclerosis patient or a scleroderma patient requiring additional space heating or air conditioning. Customer’s participating in the energy assistance program (EAP) are not eligible for the medical discount. Other medical conditions may be eligible and will be reviewed on an individual basis. A medical application must be submitted with a dated letter from the occupant's doctor (on their letterhead) stating the patient's name, disability and need for special life-support or health maintenance equipment. An application is available on AMP's website. For more information call 510-748-3900 or email custserv@alamedamp.com. www.alamedamp.com/customer-service/financial-assistance
Anaheim Public Utilities
Low-Income Senior Energy Credit
Seniors 62 years or older and whose household income is 80 percent or below the Orange County median may qualify for a 10 percent discount on their electric bill. Sign up on the website.
714-765-4250 www.anaheim.net/utilities/adv_svc_prog/financial_assistance/index.pdf
Lifeline Rate
Applies to households who have a full-time member who requires essential life-support devise.
Residential Low Income Assistance
One-time energy bill paying assistance.
Bear Valley Electric
CARE
Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. Check income eligibility on the website or call 909-866-4678 or 800-808-2837. www.bves.com/bill-payment-assistance/
Medical Baseline Program
More of your household’s energy can be billed at the lowest rate if someone in your household has a qualified medical need that requires addition electric use. This program is available for those who require the use of life support equipment and for certain medical conditions. You can obtain an application for this program by calling BVES at 1-800-808-2837. A doctor’s certification also will be required. www.bves.com/bill-payment-assistance/
Military Family Relief Program
This program provides assistance to military families, including a 180-day shut off protection for the family/dependents of military personnel. Extended payment terms also are available to assist military families due to the reduced income from a call to active duty military service. To apply for this program call BVES at 1-800-808-2837. www.bves.com/bill-payment-assistance/
Burbank Water and Power
Lifeline Program
Eligible customers are exempt from the monthly Customer Service Charge and the Utility Users Tax and receive reduced rates on their electric service, garbage and refuse, and sewer services. Eligibility:low-income senior citizens, low-income disabled customers, and customers on life support.
818-238-3722 www.burbankwaterandpower.com/lifeline.html
City of Banning
B.E.A.R (Banning Electric Alternative Rate)
A program established by the City of Banning to assist qualified low-income city residents with their electric bill.The program is administered by the City of Banning and is funded by the state mandated Electric Public Benefits Charge.Upon approval, qualified applicants will receive an annual discount of up to $200 on the electric portion of their utility bill.Participants must re-apply on an annual basis. An application is available on Banning's website. Senior Citizens (65 yrs. of age or older), upon approval of application, are also eligible for a year round discount charge of $2.00 per month.
951-849-5224 www.ci.banning.ca.us/index.aspx?nid=302
City of Colton Electric Utility
909-370-5040
Public Benefit Charge Exemption
Rate credit for public benefit charges on bill.
Medical Baseline
Extended baseline allowance for persons with medical conditions requiring use of medical equipment.
City of Healdsburg
City Alternative Rates for Energy (CARE)
Fifteen percent rate discount on electric, water and waste bill for income-qualified customers.
1-866-675-6626 or 707-431-3346
Emergency Assistance
One-time annual bill paying assistance through California Human Development Corp. Energy Service Department.
707-585-6526
Residential Rate Assistance Program (RRAP)
Twenty percent discount on utilities (water, gas, and/or electricity charges) for residents who meet special medical or financial qualifications. Households with SSI, AFDC, and Food Stamp recipients automatically qualify for the discount.
Medical Need
A medically based 20 percent discount on water, gas, and/or electricity charges may be available for an applicant with a medical condition, treatment or equipment that causes higher than normal utilities consumption.
City of Shasta Lake Municipal Utilities
Lifeline Program
Reduced rates on electric, water, and wastewater for disabled or low-income elderly. Administered by the Salvation Army.
530-222-2207
City of Ukiah
Ukiah C.A.R.E.S
Monthly discount for seniors (up to $25) and low-income households (up to $20). Seniors receive first 150 kWhs free; first 120 kWhs are free for low-income. Enrollment and income qualification is performed by the Salvation Army.
707-468-9577 www.cityofukiah.com/forms/utilities/utilities_assistance_programs.pdf
Senior Care
Discounts on utility bills for seniors 62 years of age or older with an annual household income at or below 150 percent of Federal Poverty Guidelines.
GWP Guardian
Customers who have household members using life saving medical equipment or are suffering from afflictions requiring special space conditioning may be eligible for a discount. The amount of the discount depends on the estimated electric usage of your doctor-prescribed equipment.
Residential Energy Assistance Program (REAP)
Low-income customers may qualify for a 25 percent discounted electric billing rate. Emergency bill paying assistance may be available.
Energy Efficiency Bonus Plan
An additional 10 percent discount may be available to customers who
lower their energy usage through simple energy efficiency efforts. f you have a 12-month history on file, your initial REAP discount will
be 25 percent. For the next three months, you will be billed at this
rate. IID will then compare your usage against the same timeframe from
the previous year. If you can show an average 10 percent reduction in
energy usage, you will remain at the 25 percent discount rate. If not,
you will be billed at the 15 percent discount rate and will be eligible
for another account review in six months. If at that time you have
reduced your usage by 10 percent, you will then qualify for the 25
percent discount.
Super 65 Discount Program for Senior Citizens
IID offers a 30 percent REAP discount to qualifying seniors. To qualify, the primary accountholder must be age 65 or older and eligible for the REAP discount plan. Super 65 participants do not qualify for the Energy Efficiency Bonus Plan.
Lassen Municipal Utilities District
Energy Conservation Assistance Program: ECAP
Provides rate assistance, with an emphasis on energy conservation, to low-income customers. For details contact LMUD's Energy Services Specialist at 257-4174.
Senior Fixed Income Discount
For those customers who are on fixed incomes below $45,000 annually and who are over 62 years of age, and do not qualify for any other discount, a discount of 5% shall apply to the electric bill. See the program application.
209-333-6762 www.lodielectric.com/residential/rateform.asp?id=1
Residential Medical Discount
Residents who have qualifying medical conditions or regularly use life-support equipment can receive a 25% discount on monthly electric charges. Doctor certification is necessary. Qualifying medical conditions that require special heating and/or air conditioning in order to sustain the person’s life or prevent deterioration of the person’s medical condition include, but are not limited to: Paraplegic, Quadriplegic, Hemiplegic, and Multiple Sclerosis. Other medical conditions as determined by a physician may also qualify. You may request an application by calling 209-333-6762 or by visiting the website at
www.lodielectric.com/residential/Medical%20Rate%20forms.pdf
Low-Income Gas Discount Program
Five percent discount on gas charges for income qualified customers. To see if you qualify and/or where to obtain an application for this program, please call 562-570-2068. www.longbeach.gov/commercial/content/utility_assistance.asp
Low-Income Senior or Disabled Program
Utility Users Tax Exemption Program
Five percent discount on gas services
Exempts customer from paying the five percent Utility Users Tax on gas, water, electric, and telephone bills
Provides a discount on Tier I water usage
Exempts customer from paying sewer service charges
Provides reduced refuse/recycling rate
Reduces $35.00 service establishment fee to $15.00, if you qualify within six months of establishing service
MID CARES
The program reduces your fixed monthly charge from $12.50 to $5.00, and includes a 23 % discount on the first 850kWh you use each month for a period of three years, or as long as you qualify. Download an application in English or Spanish or call 1-866-645-6625.
If you need assistance completing this application:
Please call (209) 526-7373, or bring your information to MID office at 1231 11th Street, Modesto.
TDD/TTY call (209) 525-9948 or California Relay Service at (800) 735-2929 TTY. www.mid.org/yourhome/programs/mid_cares.html
Medical Life Support Rate
Discount rate for customers who depend on medical life support devices at home. This discount cuts in half the cost of the first 500 kilowatt hours (kWh) of electricity used in each billing cycle. Information and an application packet is available on the website.
Call 209-526-7435 or toll free at 866-645-6625 www.mid.org/yourhome/programs/mls.html
Electric Utility Assistance Program (EUAP)
PWP will credit income-qualified electric customers' accounts $5 (after taxes) each month.
Cares
Income-qualified customers 62 years or older or disabled, PWP will credit following each month on your electric account: $5.00 (after taxes) and a credit of the Public Benefits Charge.
Cares Plus
Income-qualified customers 62 years or older or disabled, PWP will credit the following each month on your electric account: $5.00 (after taxes), the Public Benefit Charge and Utility Users Tax.
Medical Assistance Program
Must have medically necessary equipment. PWP will credit your electric account $5.00 (after taxes) each month.
Redding Electric Utility
Lifeline Rate Program
Available to qualified low-income seniors (age 62 and over) and low-income disabled customers. Provides a 25 percent discount on the Electric Service Charge and the first 600 kilowatt hours of usage each month, up to a maximum of $13.54. This program is administered by the City of Redding Housing Department. Forms are available on the website.
530-339-7200 or 866-267-8845 www.reupower.com/energysvc/asst-progs.asp
CARES Program
Emergency assistance is available to qualified low-income customers. Provides one-time bill payment assistance toward the electric portion of a customers utility bill. This program is administered by City of Redding Customer Service.
530-339-7200 or 866-267-8845 www.reupower.com/energysvc/asst-progs.asp
Riverside Public Utilities
UtiliCare
A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. A separate program application and physician's certification of medical condition are required.
909-782-0330; 909-826-5485 for Spanish www.riversideca.gov/utilities/resi-utilicare.asp
Roseville Electric
Electric Rate Assistance Program
This rate is 15 percent credit on all electric service charges. An application must be submitted along with a copy of the most recent energy bill and proof of income. An application form is available on Roseville Electric's website.
916-797-6937 www.roseville.ca.us/gov/finance/utility_billing/assistance_programs.asp
Medical Support Rate Reduction
This rate is a 50 percent credit on the first 500 kWh of usage per month and a 15% discount for usage in excess of 500 kWh. An application must be completed for the Medical Support Rate reduction.
Call 916-797-6937 for an application or download an application from the web site. www.roseville.ca.us/gov/finance/utility_billing/assistance_programs.asp
Silicon Valley Power
Residential Rate Assistance Program (RAP)
To apply for the Financial RAP discount:
Download the FRAP application from the website below, fill it out, and mail it to the address below. You can also Fax it to us at the Fax number below. Please don't hesitate to call or email us should you have any questions.
City of Santa Clara
FRAP
P.O. Box 550
Santa Clara, CA 95052
Telephone: 408-244-7283
Fax: 408-244-2990
Email: cutcosts@siliconvalleypower.com
https://siliconvalleypower.com/index.aspx?page=1990
Medical RAP
Residents who have a medical condition and/or are disabled must provide a physician's certification documenting the patient's medical needs and requirements for an electric device for treatment. Paraplegic, hemiplegic, or quadriplegic people qualify. Similarly, a scleroderma patient with special heating or cooling needs qualifies, as do residents who depend on life support.
To apply for the Medical RAP discount:
Download the Medical RAP applicationat the website below, fill it out, and mail it to the address below. You can also Fax it to us at the Fax number below.
City of Santa Clara
Municipal Services Division
1500 Warburton Avenue
Santa Clara, CA 95050
Phone: 408-615-2300
Fax: 408-260-3873
Email: cutcosts@siliconvalleypower.com https://siliconvalleypower.com/index.aspx?page=1990
CARE
Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. See CARE income guidelines.
Additional Baseline Program
Upon completion of an application and verification by a licensed physician, surgeon, or osteopath, an additional monthly medical allowance of 25 therms will be provided for hemiplegic / paraplegic / quadriplegic persons, multiple sclerosis / scleroderma patients and persons who are being treated for a life threatening illness and have a compromised immune system.
Trinity Public Utilities District
Energy Net
Discount on total energy bill, amount fluctuates depending on rate revenues. Administered by The Human Response Network.
530-623-2024
Turlock Irrigation District
CARES
Residential customers who qualify for the program will receive a
discount on their residential customer charge, as well as the first 800
kilowatt-hours of use. CARE income guidelines and applications are available on TID's website.
209-883-8222 www.tid.org/for-home/assistance-programs/tid-cares-program
Medical Rate Assistance Program
Discounts to eligible customers with life support equipment in their homes or medical conditions requiring temporary regulation. Applications are available on TID's website. For more information on this program, contact Customer Service at 883-8222, or 892-3336 from the Patterson area. www.tid.org/for-home/assistance-programs/medical-rate-assistance-program
West Coast Gas
CARE Offers income-qualified customers a 20 percent discount off their monthly bills. Enrolled customers are also exempt from the 2001 rate increases ordered by the California Public Utilities Commission. See CARE income guidelines.
916-364-4100 www.cpuc.ca.gov/PUC/energy/Low+Income/care.htm
WP Natural Gas
CARE
Eligible customers, 175 percent of the federal poverty level or below, receive a 20 percent discount.
530-541-0300
Low-Income Energy Efficiency
Energy Savings Assistance Program This program provides no-cost weatherization services to low-income households who meet the CARE income guidelines. Services provided include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, waterheater blankets, and door and building envelope repairs which reduce air infiltration.Contact your utility for more information and an application. www.cpuc.ca.gov/PUC/energy/Low+Income/liee.htm
PG&E
800-933-9677
Edison
866-675-6623
SDG&E
800-411-7343
SoCalGas
800-427-2200
Alpine Nat'l Gas
209-772-3006
Avista Utilities
800-2270-9187
Bear Valley Electric
800-808-8237
Liberty Energy
866-812-5766
PacifiCorp
888-221-7070
Southwest Gas
800-645-4541
West Coast Gas
916-364-4100
Liberty Energy (was Sierra Pacific or NV Energy)
Energy Savings Assistance Program
Homeowners and renters may be eligible for energy efficient home improvements at no cost. Call 866-812-5766 for guideline qualifications and scheduling. www.liberty-energy.com/pages/esap.html
Pacific Gas & Electric
Energy Savings Program
Examples of services for qualified customers include attic insulation, door replacement, door weather-stripping, caulking and minor home repair. The following appliances may be replaced for qualified customers: refrigerator, room air conditioner or evaporative cooler.
1-800-933-9555
TDD/TTY service: 1-800-652-4712 www.pge.com/myhome/customerservice/financialassistance/energypartners/index.shtml
Pacific Power
Low-Income Weatherization Program
Services may include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. Eligibility: 200 percent of federal poverty level.
Del Norte County 1-855-299-7336
Modoc County 1-800-252-4440, ext. 201
Siskiyou County Great 530-938-4115, ext. 15 or 530-926-4931 www.pacificpower.net/ya/wtp/fa.html
San Diego Gas & Electric
Energy Savings Assistance Program
The Energy Team program provides free energy-saving home improvements such as new energy-efficient appliances and other measures to those with limited incomes and seniors who meet specific income guidelines. Both homeowners and renters can participate in this program. Apply online or schedule an appointment at 866-597-0597.
www.sdge.com/assistance2/esap/index.shtml
Southern California Edison
Energy Savings Assistance Program
Helps income-qualified households conserve energy and reduce their electricity costs. SCE pays all the costs of purchasing and installing energy-efficient appliances and equipment, which are free to eligible customers. This program is available to both homeowners and renters. Sign up on SCE's website or call 1-800-736-4777. www.sce.com/residential/income-qualified/ema/energy-savings-assistance.htm
Southern California Gas Energy Savings Assistance Program
No-cost weatherization and furnace repair or replacement services(homeowners only) for qualified limited-income customers.
1-800-331-7593
1-800-342-4545 Spanish
Southwest Gas Company
Energy Savings Assistance Program
Provides qualified limited-income customers with money-saving improvements at no cost. Examples of energy-saving measures are caulking, door weather-stripping, low-flow showerheads, and water heater blankets. Apply online or call:
Southern California: Community Action Partnership of San Bernardino County, 1-800-635-4618
Northern California: Project Go, Inc., 1-800-655-7705 www.swgas.com/efficiency/ca/esap.php
Alpine Natural Gas
LIEE
209-772-3006
Anaheim Public Utilities
Weatherization
In partnership with the Orange County Community Development Council, contractors make home repairs, replace inefficient appliances and install other energy saving measures as needed. For program information call 714/839-6199, or for TTD service you may dial 714/839-2983. www.anaheim.net/utilities/adv_svc_prog/asst.html
Bear Valley Electric
LIEE
Services may include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. See the website for eligibility guidelines.
909-866-4678 extension 123 www.cpuc.ca.gov/PUC/energy/Low+Income/liee.htm
City of Colton Electric Utility
Evaporative Cooler Program
Portable evaporative coolers are provided to low-income with high air conditioning costs.
909-370-5040
Glendale Water & Power
Cool Care
A refrigerator replacement and recycling program for low-income GWP customers. It helps reduce low-income electric bills by replacing old energy inefficient refrigerators with brand new money saving Energy Star® models. Call GWP at (818) 548-3300 to answer some qualifying questions then complete a Cool Care application.
818-548-3300 www.glendalewaterandpower.com/residents/low_income.aspx
Lompoc City Electric
Limited funds for free refrigerator replacement program - for very low income whose energy bills reflect specific usage criteria. Financial assistance is available for purchasing energy efficient refrigerators. Administered by Catholic Charities.
805-736-2226
Pasadena Water and Power
Rebuilding Together Pasadena
A program that provides energy efficiency home repairs for low-income elderly or disabled customers.
626-798-6176
Redding Electric Utility
Self-Help Home Improvement Project (SHHIP)
Provides weatherization help to low income households. This program is not administered by REU.
530-378-6900
Riverside Public Utilities
WE CARE
Free in-home weatherization service for low-income, disabled and senior households. Services may include weather stripping, door sweeps, electric water heater blanket and water-saving showerheads. An online application is available.
909-826-5485 www.riversideca.gov/utilities/resi-wecare.asp
Truckee Donner PUD
May provide pipe insulation, low-flow showerheads and other basic weatherization measures.
530-582-3931
Turlock Irrigation District
Weatherization Program
Weatherization improvements, frigerator replacement, and minor home repairs are free to income qualified applicants who own or rent their homes, apartments, or mobile homes and use electricity from TID. Residents of Stanislaus County should call the Central Valley Opportunity Center at (209) 537-9217 to schedule an appointment. Residents of Merced County should call the Merced County Community Action Board at (209) 723-1225 to schedule an appointment. www.tid.org/for-home/assistance-programs/weatherization-program
West Coast Gas
Energy Savings Assistance Program
This program provides no-cost weatherization services to low-income households who meet the CARE income guidelines. Services provided include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, waterheater blankets, and door and building envelope repairs which reduce air infiltration.
916-364-4100 www.cpuc.ca.gov/PUC/energy/Low+Income/liee.htm
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
Pacific Gas and Electric
REACH
A one-time energy-assistance program that is administered through the Salvation Army from 170 offices in northern and central California. Those who have experienced an uncontrollable or unforeseen hardship may receive an energy credit up to $200, credit amount based on the past due amount of the bill. REACH assistance may be available once within an 18-month period, but exceptions can be made for seniors, the physically challenged and the terminally ill. Eligibility is 200% of federal poverty guidelines.
1-800-933-9677 www.pge.com/myhome/customerservice/financialassistance/reach/index.shtml
Pacific Power
Project HELP
A nonprofit program providing energy assistance with donated funds. It is administrated by The Salvation Army. To see if you qualify, please contact the office nearest you:
Alturas 530-233-3111
Bieber 530-294-5700
Crescent City 707-464-9421
Dunsmuir 530-925-5414
Etna 530-842-7321
McCloud 530-964-2556
Mt. Shasta 530-926-5059
Tulelake 530-667-5284
Weed 530-938-5000
Yreka 530-842-7321
Other 916-563-3787 www.pacificpower.net/ya/wtp/fa.html
San Diego Gas and Electric
Neighbor to Neighbor
Subsidized by SDG&E shareholders and employees, the program helps customers who do not qualify for any other assistance programs but can't pay their SDG&E bill due to temporary financial hardship such as temporary unemployment or a serious family illness.
1-800-411-7343 www.sdge.com/assistance2/otherresources/neighbor.shtml
Southern California Gas Company Gas Assistance Fund
Starting February 1 and continuing though April (or until funds are depleted), qualifying customers may apply to receive financial help in paying their gas bills. The fund is administered by the United Way.
1-800-427-2200 English
1-800-342-4545 Spanish
Southwest Gas
Energy Share
Energy Share program is an emergency fund which provides direct assistance to qualified people with unexpected financial difficulties, such as the loss of a job or a medical emergency. All donations, from customers and shareholders, are managed and distributed by The Salvation Army. www.swgas.com/assistance/ca/index.php
Sacramento Municipal Utility District
EnergyHELP
Donated funds are distributed to customers in need through four charities, The Salvation Army, Sacramento Food Bank Services, Travelers Aid and Folsom Cordova Community Partnership. Qualified recipients can receive assistance of up to $200 a year toward unpaid balances on their SMUD bill. eanswer@smud.org
1-866-675-6624 https://www.smud.org/en/residential/customer-service/help-your-community/energyHELP.htm
Los Angeles Department of Water and Power
Project Angel
Helps low-income and elderly unemployed DWP residential customers meet their energy and water needs. It is especially designed for those not eligible for other aid or welfare assistance. Project ANGEL is funded by DWP customers and city employees. Funds are administered by the United Way.
1-800-342-5397 or email: ccenter@ladwp.com www.ladwp.com/ladwp/cms/ladwp004031.jsp
Alameda Municipal Power
Energy Assistance through Supportive Efforts (EASE)
One-time emergency assistance, up to $200 within a 3-year period, when electric bill is in arrears. Income qualification and enrollment by Red Cross.
510-814-4200 www.alamedamp.com/customer-service/financial-assistance
Anaheim Public Utilities Department
One-time emergency bill paying assistance for low-income through City of Anaheim Community Services Department.
714-765-4500
Burbank Water and Power
Project Share
Helps Burbank families experiencing temporary financial difficulties due to unemployment, sudden illness, and other unforeseen hardships.
238-3700 www.burbankwaterandpower.com/projectshare.html
City of Palo Alto Utilities
Project PLEDGE
One-time annual emergency bill paying assistance.
650-329-2333
Glendale Water & Power
Helping Hand
Helps customers continue electric service by providing up to $150 in one-time GWP bill payment or deposit assistance for low-income customers who are experiencing a temporary financial emergency. To apply for Helping Hand call to request an application be sent to your home.
818-548-3300 www.glendalewaterandpower.com/residents/low_income.aspx
Imperial Irrigation District
Emergency Energy Assistance Program
Customers facing disconnection due to nonpayment can apply for Emergency Energy Assistance. Participants must belong to REAP to be eligible (other restrictions apply). For more information, please contact IID at one of the following numbers:
1-760-339-9032
1-760-339-9034
1-760-391-5951 www.iid.com/index.aspx?page=282
Pasadena Water and Power
Project A.P.P.L.E.
(Assisting Pasadena People with Limited Emergencies)
A qualified residential electric customer can receive a one-time emergency financial assistance (not to exceed $100 per year.) These funds are donated by PWP and its customers.
Call the Jackie Robinson Center at (626) 744-7300 http://cityofpasadena.net/waterandpower/WeCanHelp/default.asp
Redding Electric Utility
SHARES
Customer donations provide bill paying assistance for the elderly, 62 years of age or older. Administered by Golden Umbrella.
530-223-6034 www.reupower.com/energysvc/asst-progs.asp
Riverside Public Utilities
SHARE
SHARE is supported by customer contributions and has been expanded with funds from the state-mandated Electric Public Benefits Charge. Applicants must complete an application at Riverside County Department of Public Social Services & Community Action,2038 Iowa Ave., Ste. B-102, Riverside.
909-955-6478 www.riversideca.gov/utilities/resi-share.asp
Surprise Valley Electrification Corporation
One-time annual emergency energy assistance in cooperation with TEACH, Inc.
530-233-3511
