Public Inquiries: 1-800-230-6977
LIHEAP Administering Agency Contacts
LIHEAP FY 2013 Funding (Initial Release under the Continuing Resolution)
LIHEAP Income Eligibility Level
130% Federal Poverty Level
LIHEAP FY 2012 Benefit
Heating: $306 average; maximum varies by fuel type: $351 dyed kerosene, $334 oil, $326 propane, $297 gas, $295 electric
Cooling: $250 maximum
LIHEAP Households Served (Estimate for FY 2012)
LIHEAP Program Dates
Heating: October 9 - November 9
Cooling: June 15 - August 14
Crisis: November 1 - March 15
All participating vendors for the LIHEAP Fuel and Crisis Assistance components agree to waive charging the State Sales Tax on all fuel deliveries. Eligible households receive the amount that would be paid to the State for sales tax in the total amount of fuel delivered.
Low-Income Rate Assistance
Some utilities in Virginia waive security deposits for LIHEAP eligible customers.
Appalachian Power, 1-800-956-4237
Dominion Virginia Power, 1-866-366-4357
Virginia Natural Gas, 1-866-229-3578
Washington Gas, 703-750-1000
Low-Income Energy Efficiency
Dominion Virginia Power
Provides free fans to elderly Virginians within the Dominion Virginia Power service area who are age 60 or older and meet income guidelines defined by the Area Agencies on Aging. Fan Care is a public-private partnership administered by the Department for the Aging; Dominion Virginia Power is the primary sponsor. Local Area Agencies on Aging administer Fan Care by screening applicants and distributing fans. A list of participating agencies is available by contacting the Virginia Department for the Aging at 1-800-552-3402.
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
American Electric Power (Appalachian Power)
Eligibility of recipients is determined and funds are distributed by the Dollar Energy Fund. To find out what agency to contact in your area, contact the Customer Solutions Center in Virginia at 800-956-4237 or the Dollar Energy Fund.
Sharing the Warmth
Customer donations combine with company donations to help people pay their gas bills. All donations go directly to local people in need that meet criteria established by each individual program's guidelines. To contact the energy assistance agency in your area visit www.atmosenergy.com/faq/eaa.html
Columbia Gas of Virginia
Funded by customer and company contributions and administered by the Salvation Army, Heatshare is an emergency fund to help households with energy bills. To find out if you qualify for a grant, call the Universal Services department at 1-800-537-7431.
Dominion Virginia Power
Created in 1983 to help low-income households, EnergyShare is a heating and cooling assistance program in Virginia. Heating assistance applies to any heat source - oil, gas, kerosene, wood and electricity. EnergyShare is supported by donations from utility stockholders, employees and customers, businesses, churches, and civic groups. In addition, matching funds and administrative costs are paid by the utility. Apply at a EnergyShare agencies near you.
Northern Virginia Electric Cooperative
Operation Round UP
Customer and utility donations provide assistance with their heating bills. People who need assistance should contact the Virginia Department of Social Services at 1-804-726-7000 or toll-free 1-800-552-3431.
Virginia Natural Gas
Beginning in January, help with energy payments may be available if all alternatives available through social services have been exhausted. Call The Salvation Army to make an appointment. Walk-ins are not accepted.
South Hampton Roads, call 757-543-8100
Suffolk, call 757-539-5201
On the Peninsula, call 757-838-4875
Washington Area Fuel Fund
Provides heating assistance payments for low-income households in the Washington D.C. area that do not qualify for or have exhausted government assistance. Funded by customer and company contributions and administered by the Salvation Army.
City of Charlottesville
Gas Assistance Program
Provides emergency payments for low-income households that are not able to meet their gas bills and have exhausted government assistance. Referrals are given through a variety of community action groups; intake is provided by the City of Charlottesville Department of Public Utilities.
Harrisonburg Electric Commission
Customer contributions assist those who need help paying their heating bills. Funds will be managed by the Salvation Army. As long as funds are available, they will make payments for all qualifying customers.