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West Virginia

FY 2011/2012 Low-Income Energy Programs
Federal | Utility | Charitable

Federal

LIHEAP Contact
Public Inquiries: 1-800-642-8589
Website: www.wvdhhr.org/bcf/family_assistance/utility.asp

Local LIHEAP Administering Agency Contacts
www.wvdhhr.org/bcf/county/

Weatherization Assistance Program
Local Administering Agency Contacts
Website

LIHEAP FY 2012 Funding
$29,699,517

LIHEAP Income Eligibility Level
130% Federal Poverty Level

LIHEAP FY 2011 Benefit
Heating: $500 average

LIHEAP Households Served (Estimate for FY 2011 Heating)
77,114

LIHEAP Program Dates
Heating: January 17 - 27
Crisis: March 19 - funds exhausted

Utility

All gas and electric utilities offer a reduced rate of 20% from December - April. Eligible customers must receive either SSI, WV WORKS, or Food Stamps AND be 60 years of age or older. Customers must be a recipient of one of these programs during November, December, January, February, and March to get the discount for that month. The discount is a Commission Order, dated March 10, 1984.
www.psc.state.wv.us/utilities/default.htm for list of electric and gas utilities.

Allegheny Power
1-800-255-3443

Dominion Hope
Twenty percent discount on gas bill December through April for SSI or Food Stamp recipients who are 60 years of age or older.
1-800-688-4673
TDD for Hearing Impaired Customers: 711
www.dom.com/dominion-hope/customer-service/your-bill/energy-assistance-programs.jsp

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

The West Virginia Utility Assistance Program, operated by Dollar Energy Fund, assists eligible West Virginia utility customers with their gas, electric and water bills. Eligible customers receive a one-time grant applied directly to their utility bill. Grants are available to customers who may not be eligible for LIHEAP.  Contact your local Salvation Army or locate your local intake agenc at:
www.dollarenergy.org/need-help/Index_WV.aspx

Dominion Hope
Heat Fund
Helps low-income customers pay their gas bills. The Salvation Army administers this fund which is made up of donations from employees and customers and then matched dollar for dollar by Dominion Hope.
1-800-688-4673
TDD for Hearing Impaired Customers: 711

Page last updated: March 20, 2012